SHIPPING POLICY

We offer free worldwide shipping. Orders are processed within 24 working hours.

Same day shipping is available if your order is received by 3pm CET Monday - Friday. Orders received after 3pm CET will be shipped the next business day.

Once it is on its way to you, you will receive an email notification containing your tracking information.

See below for the estimated time of delivery:

EXPRESS SHIPPING

Destination

Cost

Delivery Time

UK

Free

1 - 3 Business Days

Europe

Free

3 - 5 Business Days

Rest of World

Free

5 - 7 Business Days

  

The buyer bears the responsibility for the correct input of the delivery address; in case anything goes wrong with the shipment of an order due to an error in the delivery address made by the buyer, Broadway Watches cannot be held responsible for the (partial) loss of the shipment. In case Broadway Watches needs additional information regarding a delivery address, the buyer may be approached by Broadway Watches in order to provide additional information. A delay in the delivery may occur in case additional information regarding the delivery address is needed.

The risk of damage and/or loss of products rests upon Broadway Watches up to the moment of delivery to the delivery address, unless this has explicitly been agreed otherwise.

In the case of an order that has been shipped or is being shipped by Broadway Watches to the buyer, is missing, went missing, or in case the buyer claims that he/she did not receive the order (despite information such as the track & trace data / carrier information, indicating otherwise), the complaint procedure of the carrier will be started and the outcome of this procedure will be awaited, before any refund or re-shipment shall take place. The buyer will fully cooperate with the complaint procedure of the carrier. In case of a shipment that went missing as the result of an error by the carrier (and after the complaint procedure of the carrier has been completed), Broadway Watches will either refund the customer or Broadway Watches will try to re-ship the ordered product.